There are gaps in network cybersecurity and the level of risk awareness as most of us work from home. And if heading back to an office environment happens for some, it isn’t going to be the majority of workers, at least anytime soon. With reports of productivity being higher from the work-from-home structure, many Fortune 500 companies like Twitter have announced this as a permanent setup for all, or many, of their employees.
A recent study from Morphisec found that 56% of employees are using their personal computers while working from home. And 25% of that remote workforce doesn’t know what protocols they should be following, or which ones are actually in place on their device. This was based on a group of 800 traditional office workers who had transitioned to work from home as a result of COVID-19.
A Whole New World
These employees were new to remote working – 49% of them in fact. And they are using new collaboration tools like Skype, Zoom, & MS Teams to get their job done. This has provided online criminals with a slew of new opportunities to break into systems via these tools.
Within that same study, these work from home employees, 62% trusted that their team was responding to COVID-19 in an above-average or better way. Continue to build on that trust by evolving your business to offer these individuals tools to educate themselves on the ever-growing risks and dangers that hackers are generating to attack them with. Ensure that your business is growing and learning, just like they are, to accommodate the new, and normal way, of working remotely. Start with your managed IT services team training staff on email awareness because it is an easy entry point. Make sure that they know how to support and update their hardware to work safely – even if it isn’t company-owned.
It is a time of change and growth in many ways, and the relationship has to go both ways to remain strong. While normally focusing on the flaws of an individual won’t help to strengthen that relationship, in this case, it can not only strengthen but it can also protect.